At KissKismet®, we put our customers first. If you are not satisfied with your purchase, customers may be return qualifying merchandise within twenty-one (21) calendar days of delivery. Approved returns will be reimbursed exclusively via store credit.

To uphold our unwavering standards of health, hygiene, and quality for all customers, items must be returned in their original, pristine condition: unworn, unwashed, unaltered, and with all original tags securely attached.

Packaging & Accessories

All returns must include the original packaging and any supplementary accessories (e.g., gloves, removable straps, neck scarves). Please ensure the parcel is securely sealed to prevent damage during transit.

Please Note: To guarantee the highest level of hygiene, we cannot accept returns for items that have been worn, used, or show signs of wear. To initiate your return and receive personalized guidance, please contact our dedicated support team.

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