At KissKismet®, we put our customers first. If you are not satisfied with your purchase, customers may be return qualifying merchandise within twenty-one (21) calendar days of delivery. Approved returns will be reimbursed exclusively via store credit.

To uphold our unwavering standards of health, hygiene, and quality for all customers, items must be returned in their original, pristine condition: unworn, unwashed, unaltered, and with all original tags securely attached.

Packaging & Accessories

All returns must include the original packaging and any supplementary accessories (e.g., gloves, removable straps, neck scarves). Please ensure the parcel is securely sealed to prevent damage during transit.

Please Note: To guarantee the highest level of hygiene, we cannot accept returns for items that have been worn, used, or show signs of wear. To initiate your return and receive personalized guidance, please contact our dedicated support team.

Order Number *

First Name *

Last Name *

Email *

Phone *

I acknowledge the Returns & Refunds policy and confirm this item is NOT a Final Sale. I agree to return the product in its original, pristine condition with all accessories and packaging. I understand that any item that has been opened, worn, or used will be rejected for health and hygiene reasons

Upload clear photos showing • Each Item • The original box (including labels, if available) • All items and accessories laid out together *

Choose file or drag here

Supported format: JPG, JPEG, PNG

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The max file size is 10MB

Please specify the item(s) and reason for your return. *

I have read and agree to KissKismet's Returns & Refunds policy *

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!